ABOUT THE COMPANY > SHIPPING TYPES
SHIPPING TYPES
Your order means a lot to
us, which is why we provide
fast, safe, and reliable
delivery services for all
our products. Deliveries are
typically made Monday
through Friday, and you can
find delivery options for
each item on its product
page as well as in cart.
Items are divided into two
categories for shipping:
Small Items
•
Sent via UPS or FedEx.
•
Shipping options that list
the speed of delivery.
•
Packages less than 150 lbs.
Large Items
•
Sent via trusted carriers
that specialize in handling
large items.
• Shipping
options that list the type
of delivery.
• Typically
take one to three weeks for
delivery.
Exceptions
We
cannot ship to P.O. boxes,
military APOs, or Alaska,
Hawaii, Puerto Rico, or the
U.S. Virgin Islands.
SHIPPING SMALL ITEMS
General Information
In most cases, deliveries
will be made by UPS or
FedEx. Since signatures are
not required for delivery,
the decision to leave your
package at your door will be
left up to the delivery
carrier. If you have any
special delivery
instructions, write a note
with the delivery date, and
place it on your door.
Include your name, request,
and tracking number.
Shipping Methods
All available shipping
options will be listed in
cart, but here’s a breakdown
of when you can expect your
package.
Time frames that
include filling the order
and delivery:
•
One-Day Shipping:
Within one business day.
• Two-Day Shipping:
Within two business
days.
Time frames
that do not include filling
the order, only the time you
can expect it to take once
it’s shipped from the
supplier’s warehouse:
• Express Shipping:
Within one business
day.
• Expedited
Shipping: Within
two business days.
• Ground Shipping:
Within one to seven
business days.
•
Economy Shipping:
Within three to eight
business days.
Orders
placed outside of business
hours will be shipped the
next day. Deliveries are not
typically made on Saturdays
or Sundays.
SHIPPING LARGE ITEMS
General Information
Quick tip! Your order
contains a large item if you
are choosing how and where
the item will be delivered
during checkout.
For these items, we partner
with carriers who specialize
in transportation and final
delivery to ensure the
product arrives safely and
soundly. Your order is
handled with the utmost care
from the moment it leaves
the warehouse to the time it
has been successfully
delivered at your home.
Process
Larger
items have their own
delivery process. Here’s a
list of steps for this kind
of shipment:
1)
You choose a delivery option
for your item at checkout.
Available delivery
methods vary by item; all
options will be displayed in
cart.
2) Your
order gets picked up from
the warehouse.
We'll send you a shipping
confirmation email to let
you know your order is on
its way.
3)
Your order is shipped to a
local delivery agent.
A carrier transports your
order to a delivery
professional in your area.
4) You schedule
a delivery appointment.
When the local delivery
agent has your order, they
will contact you to schedule
a delivery date and set a
time window.
SHIPPING COST
• A flat shipping rate of
$4.99 applies for orders
under $35.
• Orders over
$35 qualify for FREE
shipping
Along with the price of an
item being an indicator of
free shipping, we also
message
“FREE Shipping”
wherever it applies. Keep an
eye out for it underneath
the price of the product
while browsing and next to
the image(s) on the product
page.
If your order does
not qualify for free
shipping, any associated
shipping costs will be
listed in Cart, alongside
the pricing details, and
during checkout.
Sales
Tax
Aside from any
shipping costs, your order
may be subject to sales
taxes. We are required to
charge these based on
specific state and local tax
rates.